Care Team Collaboration

Inviting Team Members

Share your pet's care with anyone who helps look after them. You can invite people two ways:

1. By link — Generate a shareable invite link and send it via text, email, or any messaging app

2. By email — Enter their email address directly and MoaTails sends the invite

The recipient creates a free MoaTails account (if they don't have one) and instantly sees your pet's profile. No subscription required for team members.

Your care team members never need to pay for MoaTails! Inviting someone is free — they get access to everything they need to help care for your pet.

What Team Members Can See

When someone joins your pet's care team, they get access to:

• Calendar — View and complete tasks, see what's been done and what's pending

• Health data — Weight trends, activity logs, medication history

• Documents — View vaccination records, prescriptions, and other files

• Activity feed — A real-time log of who did what and when — so everyone stays informed

Roles and Permissions

MoaTails uses a flexible role-based permission system. Rather than fixed role tiers, each role is a configurable bundle of permissions you can tune to match how your household actually shares care.

Common Role Configurations

Owner — Typically has full control: editing the pet's profile, managing team members, creating and administering all event types.

Caregiver — Customizable access, tailored to what each person actually does. For example:

• A pet sitter might get access to Feeding, Activities, and Notes

• A dog walker might get just Activities and Notes

• A visiting grandparent might get view permissions so they can check the schedule without accidentally changing it

How Permissions Work

Permissions are organized into categories, and for each category you can grant three levels of access:

• View — See events in that category

• Create — Add new events

• Administer — Edit and delete existing events

Permission categories: Tasks, Vitals (weight, medication, vaccination, water, meals, activity), Appointments, Notes, and Documents.

This means you can give someone view access without letting them create or modify entries — useful for family members who want to stay informed but don't handle daily care.

Not sure what access to give your pet sitter? Start simple — give them Activities, Feeding, and Notes access. You can always expand their permissions later if needed.

Team Size Limits

The number of team members per pet depends on your plan:

• Free — 1 team member per pet

• Plus — 5 team members per pet

• Premium — Unlimited team members

Who Should Be on Your Team?

Think about everyone involved in your pet's daily life:

• Partner or household members — Share the daily care load and stay coordinated

• Pet sitters — Know exactly what's needed when you're away

• Dog walkers — Mark walks complete, log activity, and leave notes

• Family members — Grandparents or siblings who help occasionally

• Your veterinarian — Access health history before appointments

Real-Time Sync

Changes sync instantly across all team members. When your dog walker marks the afternoon walk complete, you'll see it update in your app within seconds. The activity feed keeps a running log so you can always check in on your pet's day.

No more "Did you feed the dog?" texts.

Managing Your Team

You can manage your care team at any time from your pet's profile:

• View current members — See everyone who has access, with their roles

• Adjust permissions — Change what each Caregiver can do

• Remove members — Revoke access instantly if needed

• View pending invites — See invites you've sent and ones you've received, with options to resend or revoke