Care for them, together — and we're here when you need a hand.
Whether you're stuck on a setup step, have a privacy question, or just want to say hi, we're a small team that reads every message.
Hi there. Tell us what's up — Moa will fetch a human.
Pick the inbox that fits your question
Three doors, all opened by humans. Use whichever feels right; we'll route if needed.
General questions
Setup, features, feedback, bugs, or just to say hello. The catch-all inbox.
Privacy & data
Data export, deletion, GDPR / DPDP / PIPA requests, or any privacy concern.
Legal & terms
Terms of Service questions, copyright notices, or compliance inquiries.
Response time
Within 2 business days, often the same day.
We're a small team — small enough to actually reply.
Quick answers
Most folks ask about these
Tap to expand. If your question isn't here, write to us — we update this list as we learn what helps.
Pet emergency? Don't email — call your vet.
MoaTails is a tracking tool, not a medical service. For urgent pet health issues, contact your veterinarian or a 24/7 emergency vet clinic right away.
Can't find what you need?
Email hello@moatails.com — we read every message.
— Bhagwat & the MoaTails team
Built by pet people, in Noida, India.